DigiScale values and understands that your privacy is important to you and we are committed to protect and use your personal data only as consistent with applicable data protection laws.
When we write “you” or “your” we mean you as a website visitor, business contact person (B2B contact), such as the contact person of a company or an organisation we do business with, job applicant or other relevant third party reaching out to us.
For the purposes of data protection laws such as Regulation (EU) 2016/679 (“GDPR”) and the GDPR as amended and incorporated into UK law under the UK European Union Withdrawal Act 2018 (“UK GDPR”), the (data) controller will generally be:
You may always get in touch with our Data Protection Officer (DPO) if you have any inquiries or wish to exercise a right in relation to your personal data.
If and to the extent you are based in the EU/EEA and your personal data is processed by Copenhagen DigiScale office in Denmark
If and to the extent you are based in the UK and your personal data is processed by a DigiScale entity based in the EU/EEA, you may get in touch with our UK representative if you have any inquiries or wish to exercise a right in relation to your personal data under the GDPR. Our UK representative, where applicable, is DigiScale. contact information and details of which can be found on the front page of the website.
We may collect and process your personal data such as when you reach out to us, fill in a form, attend a meeting or event or when we otherwise do business with you or the company you represent.
The type of personal data that you may be requested to provide will vary based upon the context and the type of relationship(s) you have established with us. Most commonly, we may collect personal data such as:
We may also use third-party services such as Google Analytics to monitor and analyse the use of our websites.
We use Google Analytics to monitor and analyse the use of our websites. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our websites. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit
Examples of how we may use your personal data are set out in the table below, including the legal basis relied on in relation to each listed purpose. We will request your prior consent to process your personal data for any of the purposes to the extent such consent is mandatory by applicable law.
Note that we may process your personal data for more than one lawful ground. Please get in touch if you need details about the specific legal basis we are relying on to use your personal data.
|To manage or enter into a contractual relationship with you.||The processing of your personal data is necessary for the performance of a contract between you and us, or in order to take steps at the request by you prior to entering into a contract with you.|
|Recruitment, such as may be necessary for us in order to receive and process your job application.||The processing of your personal data is justified on the basis of our legitimate interests to ensure that we recruit the appropriate employees. If we want to keep your data for possible future openings, we will ask you to consent to this.|
|To facilitate communications with you (including to respond to inquiries and requests).||The processing of your personal data is justified on the basis of our legitimate interests for ensuring proper communications with you, including provision of correct information.|
|To manage our business relationship with the company or organisation you represent/work for, such as may be necessary in order for us to achieve the purpose of a contract or evaluate potential business partners and manage existing business relations (including communication, procurement, contract signing and financial transactions).||The processing of your personal data is justified on the basis of our legitimate interests to manage our business relations and/or to achieve the purpose of a contract, including to carry out our contractual rights and obligations.|
|Managing our everyday business needs and operations.||The processing of your personal data is justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations.|
|To evaluate, develop and improve our services for our customers in general, e.g. by analysing the use of our services or the content of a feedback form you provide us.||The processing of your personal data is justified on the basis of our legitimate interests for evaluating, developing and improving our services and the way we provide them.|
|To coordinate and administer different types of events, such as meetings and conferences, we will process personal data of the invited persons. Certain events may be recorded and transcribed.||The processing of personal data is justified on the basis of our legitimate interests to manage and follow up on events.|
|When we create, use and/or publish content such as articles, interviews, videos or case studies for our internal use or other channels (such as our website, in presentations or our social media channels) we will process your personal data if you appear in such content.||We may also use personal data to prepare, facilitate, follow up on interviews, case studies and other content. Except where applicable law require us to obtain your consent, the processing of personal data is justified on the basis of our legitimate interests to create and, as applicable, publish content and marketing material.|
|In order to ensure the ongoing security, we may monitor your access and use of our websites, systems and services (including, as applicable, external systems, apps and tools utilized in the provision of our services) for security reasons, e.g. by logs and access management systems.||Except where applicable law require us to obtain your consent, the processing of personal data is justified on the basis of our legitimate interests to ensure the ongoing security and access to our website, systems and services, to the extent permitted by applicable law.|
|To manage, detect, register, investigate and resolve IT and information security incidents and accidents.||Except where the processing of your personal data necessary for the compliance with a legal obligation to which we are subject (such as the notification requirements under the GDPR and/or the UK GDPR in case of a personal data breach), it is justified on the basis of our legitimate interest to properly handle IT and information security incidents and accidents, to the extent permitted by applicable law.|
|To comply with our legal requirements, such as requirements related to accounting and the protection of your personal data in our systems.||Processing is necessary for the compliance with a legal obligation to which we are subject.|
|To establish, exercise or defend our legal rights.||Our legitimate interest to manage legal issues and disputes.|
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We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose and that purpose is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will (when required by applicable law) provide you appropriate notice and explain the legal basis which allows us to do so.
Technical data and usage data used for internal analysis purposes is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, services or systems, or we are legally obligated to retain this data for longer periods.
The security of your personal data is important to us and you should always feel safe when you provide us with your personal data. Therefore, we maintain organizational, physical and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.
We will primarily store and access your personal data in the countries we operate in within the European Economic Area (EEA), but we may also transfer to and process your personal data in a country outside the EEA, including to the United Kingdom (UK) (e.g. to an affiliate, a business partner or services provider located in such country). We will take all reasonable measures necessary to ensure that your personal data is handled securely and in accordance with applicable law. We will ensure that all personal data transfers outside the EEA are done in accordance with Chapter 5 of the GDPR, for instance by entering into standard data protection clauses in the absence of an adequacy decision from the EU Commission, and that all personal data transfers outside the UK are done in accordance with applicable provisions of the UK GDPR.
Third parties to whom we may forward your personal data usually includes:
Where there is a need, our third party service providers (such as suppliers of IT systems, applications and support as well as other service providers) and professional advisers (such as lawyers, accountants, auditors, banks, insurance companies and other professional advisers) may gain access to and process your Personal Data.
Any third party service providers and professional advisors to whom your personal data are disclosed, are expected and required to protect the confidentiality and security of your personal data and may only use your personal data in compliance with applicable data protection laws.
Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
We may disclose your Personal Data in the good faith belief that such action is necessary to:
In certain circumstances (subject the conditions and exceptions in applicable law), you have the following data protection rights:
You may always exercise your rights by contacting us, please see our further contact details below. Please note that we may ask you to verify your identity before responding to such requests.
You may contact us if you consider us to process your personal data in an incorrect way. You also have the right to complain to a supervisory authority (such as your local data protection authority within the EEA or the ICO if you are based in the UK) about our collection and use of your personal data.